One of SmartBiz’s strengths is improving our customers workflow processes, through a variety of methods. We have a recognised reputation in designing, installing, managing and servicing a full range of print related hardware & software. Our mission has always been to supply the highest quality products and services, which we have been demonstrating with great success and many satisfied clients.
We have built a company whose excellence of product and service is matched by a reputation for a friendly, attentive and extremely professional approach to every customer need.
Managed Print
ORGANISATIONS CAN SUFFER FROM ONE OR ALL OF THE FOLLOWING SCENARIOS
- Struggle to keep track of their printer running costs.
- Proliferation of print devices that can be difficult to manage and expensive to run.
- Managing and maintaining printer fleet can be a major drain on IT resources.
- Excessive paper waste due to unnecessary printing and security concerns.
WHAT WE DO
HOW IT WORKS
CONSULATATION PHASE
1. Carry out a comprehensive audit of your current print environment, typically over a one month period.
2. Record a list of the existing printer/printers, locations, volumes, workflow within the organisation and current running costs.
3. Interviewing key stakeholders – Staff interviews to analyse current and future requirements.
4. Upon completion of the audit, presentation of the SmartBiz Managed Print Proposal. The proposal is tailored to the organisations specific needs and requirements, and will outline hardware recommendations, printer consolidation, software solutions where required and annual savings.
5. Once agreement has been reached on all the elements of the SmartBiz Managed Print Proposal, implementation can begin.
IMPLEMENTATION PHASE
1. Prior to installation/commission of all Hardware and Software, a meeting will be held to discuss installation procedure, dates, and timeline to complete.
2. Out of hours hardware installation will be an option available to the client should there be concerns over interference with day to day business.
3. If required, testing will be carried out prior to the installation, to make sure that all Hardware/Software is working in accordance with the clients requirements.
4. Staff training.
MANAGEMENT
1. Scheduled meetings to discuss managed print contract and to make sure all Service Level Agreements are been adhered to.
2. Scheduled quarterly preventative maintenance service calls.
3. Remote device management of all printer hardware.
4. Agreed supplies replenishment process – Continuous toner stock.
ADDED VALUE
Continuous supervision
Continuous supervision of print devices with pro-active management and service through our remote system.
Savings
Up to 40% saving on current printing costs
Refresh
Complete equipment refresh at no additional Capital expenditure
All Inclusive Cost
Control costs – One all inclusive charge
Full Support
Full service and support for the life of the contract.
Reduce
Reduced stock items.
SOFTWARE BENEFITS
PaperCut is a market leader in print management software that helps organizations control and manage their printing processes. It’s widely used in SMEs and the education sectors to monitor printer usage, reduce waste, and allocate printing costs effectively. A PaperCut solution from SmartBiz offers many benefits and useful features, including: