Case Study: Managed Print Solution for Medical Device Company
Client Overview:
A leading manufacturer and marketer of disposable medical devices, focusing on key medical fields like cardiology, radiology, oncology, critical care, and endoscopy.
Challenge:
- Proliferation of print devices
- Compliance Requirements: The medical device industry is heavily regulated, and printed documents must adhere to strict standards. The customer needed a reliable print solution that ensured traceability and documentation integrity.
- High cost per page from all devices
- Uncontrolled print volumes
- Printer maintenance becoming major drain on IT Resources
- Zero capital expenditure
- Ability to implement a follow –me-print solution in the future if required
Objectives:
- Reduce overall print costs through centralized management and monitoring.
- Ensure regulatory compliance for all printed materials.
- Improve security for printed documents to protect sensitive information.
- Optimize printer fleet management for better control, visibility, and efficiency.
- Meet sustainability goals by reducing paper and energy consumption.
- Ability to implement a follow –me-print/security proximity card solution in the future
Solution:
- Centralized Print Management: The MPS provider implemented a print management platform that gave full visibility and control over its entire print fleet across all departments. This allowed the company to monitor print volumes, track usage by department, and implement cost-saving measures like duplex printing and reduced color printing.
- Printer Fleet Consolidation: After an assessment of their print needs, SmartBiz consolidated the existing printers, reducing the fleet size
- Compliance Management: SmartBiz ensured that all printed materials complied with regulatory standards.
- Sustainability Initiatives: SmartBiz implemented several eco-friendly features, such as default duplex printing, energy-efficient printers, and recycling programs for consumables like toner cartridges.
The Results
- Reduced printing costs by over 20% per month primarily due to fleet consolidation, reduced paper usage, and lower maintenance costs.
- Complete equipment refresh without any Capital Outlay – Our monthly rental plan incorporates parts, labour, consumables, servicing, maintenance, and an agreed volume of prints/copies
- All supplies monitored through automated replenishment process which has resulted in a significant reduction in consumable stock items
- Additional “soft” savings, including reduced power consumption and reclaimed space
- All equipment has technology built in to allow for the implementation of a follow –me-print/security proximity card solution in the future
- IT no longer had to deal with printer breakdowns or printer related issues, as all printer related issues managed by SmartBiz